05 October

How Can Computer Network Support Specialists Help You?

It is predicted that by 2019 there will be 3.2 networked devices per person. That's pretty solid evidence that the world thrives on networks, especially in the workplace. Computer network support specialists play an important part in maintaining these networks for small, medium and large scale businesses.

In an office of any size, a network operates by connecting all physical devices such as computers and equipment together for communication and interaction between each other. This allows a streamlined operation where all employees can access data, communicate and share company resources.

When glitches start happening within the network, it can cause a serious interruption in workflow. This is a stressful thing to think about for any business owner or office manager. But luckily there are people who specialize in helping when problems arise with a network.

Most offices have an onsite IT specialist or team. But sometimes further assistance is required by individuals qualified to support network infrastructures.

Computer Network Support Specialists Provide a Number of Solutions

Network specialists help with everything from security to routine maintenance on networks of varying sizes. These specialists are typically educated and hold an associate's degree at the very least. Most have bachelor's degrees in computer science.

If you run a business or work as an IT specialist you may have wondered when the day would come when you need extra network support. It may be time to work with a computer network support specialist just to make sure everything is running as smooth as it can.

To clear up any uncertainties you may have of what these specialist do, let's look at some ways network specialists can help you and your business.

Assistance with Software Installs and Updates

Many networks are large and complex. When new software needs to be installed network-wide, it's important that the process run as smoothly as possible.

It's essential that the operating system being run on the network is compatible with the software. If you're not feeling confident that you should attempt a network-wide install, it's time to go to a computer network support specialist.

More importantly, when a software needs to be updated it's important that it happen as soon as possible. Updates are released in order that software run as smooth as possible and is less vulnerable to cyber-attacks. Network-wide updates need to be run immediately to ensure that the network is as secure as possible.

Computer network support specialists are trained to complete installs and help make sure that the entire network has the latest software updates. They can assist and monitor the process and make sure it is completed effectively.

Performing Network Backups

A network backup is an essential precautionary measure in case something goes wrong and data is lost or network services need to be restored. A backup is an indispensable part of the recovery process and should never be neglected.

During a network backup, the following will take place:

  • Data stored on all devices within the network is backed up.
  • Network configuration files are backed up and saved.
  • Backing up the operating systems installed on all computers and devices within the network.

Everything saved during a network backup can be used to restore the system if it fails or is infiltrated. Unfortunately, a backup can be done incorrectly and if restoration is needed, the backup doesn't work.

This is where a computer network support specialist can help make sure the backup goes smoothly. Don't assume that you can successfully backup a network. If you are at all unsure, it's time to contact a specialist.

Ensuring Network Security

Network security is one of the biggest concerns for business owners and IT specialists. A healthy network environment is essential for smooth operation throughout a business. Most small to large organizations have put a lot of money and effort into the security of their network.

But sometimes extra measures need to be taken by a network support team in order to expose vulnerabilities in the system. If a threat or vulnerability is detected, fast and appropriate action will need to be taken.

The most common security precaution today is a firewall. A firewall is a way to protect a computer from outside threats through parameters defined by an administrator. But when an entire network needs protection, the process is both more critical and complicated.

Computer network support specialists can evaluate the current security measures you have in place and determine if any vulnerabilities are present. They can also help you implement new security measures to make sure your entire network is not at risk.

Configuring Operating Systems

The operating system controls all functions of a computer. An operating system must be installed and then configured to run correctly. This is relatively easy to do on a single device, but what about an entire network?

Most business networks all run the same operating system. Similarly configuring all operating systems in a network is essential so that all systems function properly with the software and hardware components being used. This may seem like a daunting task even for an IT professional.

Remote configuration can be performed by a network specialist to ensure that the entire network is configured properly. They can also help with the installation and updating of operating systems.

Network Maintenance

Keeping a network running properly means you have to perform regular maintenance. Many IT specialists use a structured plan for network maintenance that will help solve problems before they occur.

But sometimes problems happen and a fast fix is required. This causes interruptions in workflow and can affect basic operations. To avoid this, you may want to use computer network support specialists to help perform maintenance.

This could include:

  • Software and hardware installation and configuration.
  • Improving the performance of the network.
  • Ensuring security measures are healthy.
  • Compliance with legal regulations.

If you feel your network needs extra maintenance, it may be time to contact a network specialist.

Technical Support You Require

If you suspect your business network is unhealthy it may be time to seek further technical support. Computer network support specialists are educated to help with all aspects of network systems. They can be a valuable resource outside your day-to-day IT solutions.

NPI provides a full range of business internet, phone and IT support services. Contact us today to discuss your options.

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