17 October

Business Internet Circuits: Features That Benefit You

Today, internet connectivity and tech systems are a staple in any business. They required for just about any task, including communication, sharing documents, and accessing online resources.

As such, getting a business internet connection that offers dynamic IP addresses and no data caps is essential for a seamless operation of your business. If you're looking for reliable internet and tech services, it helps to pay attention to the features that a service provider offers.

In this post, we're are going to explore some of the key features that a good internet service provider should possess.

1. Cloud Backups

Running critical operations involves the use of important data that requires safe storage. Sometimes you can rely on on-site storage options to protect such sensitive data. But there are many risks that can bring about data loss, including but not limited to fire.

Instead, your business can leverage cloud services to store all your files and data off-site. A cloud backup service is an important feature that your internet provider must offer. This can be either a public or private cloud service that preserves your data while still ensuring accessibility and data backups longer than 30 days.  

With cloud services, you can avoid costly hardware, reduce onsite maintenance costs, and get quick server upgrades. A cloud storage system allows easy access to resources by your employees and vendors. They only need access credentials and they have access to all of the content they need, as if it's located on their own computer.

A good cloud service will charge for cloud backups per capacity of storage or the number of terminals you need. This implies that you only pay for what you need to use depending on the volume of your data. Additionally, you can enjoy quick data recovery whenever your business suffers a loss.

Recovery times can be just a few hours or less than a day. It's also good to use a company that provides years of reliable backups rather than just 30 days or a couple months.

2. Reliable Tech Support

IT infrastructure is the backbone of all business operations. Think about your servers, networks, desktops, and communication equipment. All these tools require maintenance and upgrades to work efficiently on a daily basis.

Most services usually offer support via tickets, which can take days to get answered. Working with an IT company that provides phone support helps to take the frustration out of your IT problems. A simple call can help to address your issue and get you back to running your business.

If you have on-site problems, an ideal business internet company will visit your office or premises. They can help to fix your printers, laptops, and point-of-sale equipment. Plus, they can assist with designing your network and setting up your office connections for all employees.

Some companies partner with some of the leading brands, such as IBM, HP, Acer, and Microsoft, to offer you quality components and latest technology developments. So, you can sure to enjoy services, such as software licensing, equipment procurement, and software upgrades.

When using IT support, you can choose to outsource your IT resources completely. This is great if you don't have an in-house team for managing your tech operations. Alternatively, you have the option of outsourcing only the back-end IT. In this case, the service provider coordinates with your internal team to ensure all your systems are working fine.  If you're not familiar with the difference and why this point is worth noting, please reach out to our sales group for more info.


3. Seattle Internet Exchange Access

Network fabrics are known to be things of the past. But that does not mean they're less effective. In fact, with internet exchange points (IXP), such as Seattle Internet Exchange (SIX), you can enjoy reduced costs for your business internet plans.

How does this really work? Well, IXPs are not usually internet providers. Instead, they serve as the building blocks for the internet. These facilities allow internet players to interconnect to one another to improve service quality and reduce transmission costs.

The interconnection can be done on a global scale, meaning local ISPs can exchange internet traffic with international ISPs. This can be effective to some extent and will yield average results for both ISPs and end users.

But the interconnection of ISPs can be done locally as with the case of Seattle Internet Exchange for improved and better benefits. Local interconnection helps to avoid the costs of international transit. It also helps to reduce latency by eliminating the need for sending local traffic overseas for exchange.

As a small business owner, this may all seem to "techie" and of no interest, but just know, you can benefit from a service provider that has access to SIX. This internet exchange point has two locations in Seattle and boasts over 200 members. You can expect to experience better internet connectivity on your end at reduced rates when you use a SIX member. (NPI is one of those members, *wink, *wink!)

4. In-House Installation

When looking for business internet services, it's always advisable to go for companies that offer a complete package. You don't need to work with two separate companies for tasks that one company can easily execute. This will help you to cut down the costs.

For example, when you buy an internet package, the provider should be responsible for configuring your switches, ethernet cables, hubs, and routers. They should also help you to set up your WAN, LAN, and VPN networks for maximum performance.

Whether you need a new tech installation or an upgrade, a company with good geographical reach can help to set you up quickly, especially if you need VoIP for large businesses or a large scale IT system. Reliable IT companies can also help with staff training, especially if you're installing complex systems that require technical know-how to operate.

Business Internet - The Bottom Line

The quality of the service you choose to use will certainly reflect on the performance of your business. So, giving yourself time to discuss these topics with potential business internet providers helps you decide which service fits your needs best when looking for a new internet service provider or switching to another service.

Make sure the business internet service provider you pick offers a comprehensive service, including internet packages, cloud services, business phones, and tech support. Plus, they should also offer professional customer support, which should be accessible whenever you need them and without additional fees to actually speak to a real person.

If you're looking for a company that can serve all your IT needs, feel free to get in touch with us.

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